help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Feedback about Versa 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2020 06:38 - last edited on ‎10-20-2020 13:19 by Fitbit Moderator

‎10-20-2020 06:38 - last edited on ‎10-20-2020 13:19 by Fitbit Moderator

the firm wear didn’t update last night i thought this was supposed to be a new versa 2 fitbit assured me that but it’s obvisly a refurbished watch which i got from them last week & already having problems with it i thought it was good well i’m wrong this isn’t a great watch. i should of gone and brought a iwatch instead this is such a waste of money so much money it was expensive when i had my versa the original that didn’t last i only had it for 11 months the clock face came off and fitbit told me they don’t do the original versa so they gave me a refurbished versa 2 what i will say to ppl who want to buy this watch don’t buy it, it’s a waste of money. 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 REPLY 1

‎10-20-2020 13:19

‎10-20-2020 13:19

Hi @deuces, it's nice to see you again participating here in the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Since you received assistance from our Customer Support team, I’d suggest to contact them back if you require further assistance or if you have any additional questions about the outcome of your case. Also, for a better understanding of the information they provided to you, please check our warranty policies here. 

 

Let me know if you have any additional questions, I'll be around.

Best Answer
0 Votes