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Feedback about "help and support" availability in the app

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‎02-10-2021 07:52 - last edited on ‎02-10-2021 16:28 by Fitbit Moderator

‎02-10-2021 07:52 - last edited on ‎02-10-2021 16:28 by Fitbit Moderator

After the "update" help and support are no longer available on my app for the Versa. Fitbit, you have lost our trust, and it will be difficult to get it back after the way you have acted about this. I don't think your worst enemy could have hacked your system and put out an "update" that would have caused more ill will.

 

Moderator Edit: Clarified subject

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‎02-11-2021 07:04

‎02-11-2021 07:04

@Homeit I still have help and support in the Fitbit App for my Versa. .What update are you referring to?

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‎02-10-2021 16:28

‎02-10-2021 16:28

Hi @Homeit, welcome to the Community Forums.

 

Thanks for taking the time to share your thoughts and personal experience. If you would like to get support, please do not hesitate to contact me back or check our help site.

 

I'll be around.

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‎02-11-2021 05:02 - last edited on ‎02-12-2021 16:40 by Fitbit Moderator

In response to RicardoFitbit

‎02-11-2021 05:02 - last edited on ‎02-12-2021 16:40 by Fitbit Moderator

I have ordered. You have lost my trust.Sent from Fran's Samsung tablet.

 

Moderator Edit: Content

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‎02-11-2021 07:04

‎02-11-2021 07:04

@Homeit I still have help and support in the Fitbit App for my Versa. .What update are you referring to?

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