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Feedback about the storage capacity on the Versa.

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Prove me wrong. I have 468 songs without DRM which I converted in iTunes to mp3 128kps to make them take up less space so I could fit more music on my fitbit versa. I uninstalled all unnecessary apps to make sure this wasn't the issue, and on my about screen I do indeed have the ~ 2.5gb available for music storage.

Here's the problem, using fitbits windows 10 program, I made a playlist with this music and continually got the error not enough space. This is where I get mad. My 468 songs only comes to 1.66gb which should fit easily. 

So I create a new list with only 265, and sync and it looks like it takes up about 2/3-3/4 of the storage bar in the app. Create another list with 100 songs, wouldn't sync, said not enough space. Changed to 83 songs, now 95 percent full.

Finally loaded 1 more album in a 3rd playlist for a total of 360 songs. What I see is that the combined times of these songs together is roughly right under 24 hours, and my storage is nearly 99% full.

The reality is that 360 songs should only be about 1.28gb, which is only over half of the available storage space. Hence why I am saying the available storage space is a lie. There are other restrictions fit bit does not advertise, and should be fixed. I doubt they will do anything as the windows app is the worst app I have ever used, terrible user experience and terrible load times.

Please prove me wrong that these additional limitations are not true. 

Moderator Edit: Clarified Subject + Format.

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Hello @NotEnoughMusic thanks for joining the Fitbit Community, it's great to have you on board. 

 

I appreciate your participation in the Forums and for sharing your experience transferring music with us. Our team is currently aware the music download process needs improvement and I'll make sure to forward the information in your report about the music storage capacity to our team so they can check this situation further. 

 

Once we have more information to share with you about this issue, we'll make sure to post it here in the official Forums. Thanks for your patience and understanding, if there's anything else we can do for you, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

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