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Fiit bit versa

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‎01-15-2019 13:09

‎01-15-2019 13:09

Hi my versa is faulty and being exchanged but I need to back up and restore the data but don't know how to do that

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3 REPLIES 3

‎01-15-2019 13:08

‎01-15-2019 13:08

Hi my versa is faulty and being exchanged but I need to back up and restore the data but don't know how to do that

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‎01-15-2019 20:26

In response to Shonal

‎01-15-2019 20:26

@Shonal There is only one way you can back up the data from your tracker - you need to sync it. If your versa is defective and cannot sync, then unfortunately the data will be lost. But, only data that's on the tracker. WHatever was synced before will remain on your Fitbit account. So open your Fitbit app and see till what date you can see the data. This is already backed up on the Fitbit servers and will be available to you always.

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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‎01-15-2019 22:03

In response to Marrrmaduke

‎01-15-2019 22:03

Thank you


Sent from Samsung tablet.
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