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Find my Phone app isn't available for Versa 2

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‎09-23-2022 13:13 - last edited on ‎09-25-2022 18:58 by Fitbit Moderator

‎09-23-2022 13:13 - last edited on ‎09-25-2022 18:58 by Fitbit Moderator

Find my Phone worked on my old Versa 2 that unfortunately broke. Now I can't install it on the new Versa 2 I purchased. I was informed by Support that it isn't compatible with the 2, but it is with the 3 and 4. I should also share that in the comparison chart, it shows that this feature is on the Versa 2.

 

Moderator Edit: Clarified subject and updated label

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‎09-23-2022 13:35

‎09-23-2022 13:35

I'm due for an upgrade, but the more I hear about what was stripped out of the Sense 2/Versa 4, the less likely I am to purchase it. 

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‎09-26-2022 03:27

‎09-26-2022 03:27

Hello @schwika and welcome to the Community.  Your new Versa 2 has the firmware from when it was manufactured.  You need current firmware to download certain apps.  You should be getting those updates.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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