01-19-2024 19:10 - last edited on 01-20-2024 06:51 by MarreFitbit
01-19-2024 19:10 - last edited on 01-20-2024 06:51 by MarreFitbit
My versa 2 does not have the "Find Phone" app. How do I get it
Moderator Edit: Clarified subject
01-19-2024 21:04 - edited 01-19-2024 21:06
01-19-2024 21:04 - edited 01-19-2024 21:06
If you just got the watch, wait a few days for a firmware update. I don't think it was in the version out of the factory but comes in firmware update as soon as it is seen that you have set it up.
01-20-2024 06:54
01-20-2024 06:54
Hi there, @Tcraw. Welcome to the Fitbit Community Forums.
As @JohnnyRow has mentioned, if your Versa 2 is fairly new, give it a couple of days more to see if you receive the new update which will allow you to install the most recent app available for our Fitbit devices.
For Versa 2 the current OS should be Fitbit OS 4.2.4 version (35).72.1.23. To see the current version installed on your watch, go into the Fitbit app, tap the Today tab > Devices > your device image. The firmware version number appears under your device's name. Also, on Versa 2 find the firmware version in the Settings app > About or Device Info. For more information, see How do I update my Fitbit device?
Once you manage to update your Versa 2 and install the Find My Phone app, keep in mind the following requirements in order for the Find Phone app to work properly:
To find your phone:
If the issue persists, see How do I troubleshoot apps on my Fitbit device?
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