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Find my phone app only works when Fitbit app is open

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‎01-25-2023 15:15 - last edited on ‎01-26-2023 07:35 by Fitbit Moderator

‎01-25-2023 15:15 - last edited on ‎01-26-2023 07:35 by Fitbit Moderator

It seems that the Find my Phone app only works if the Fitbit app is open on your phone. Is this correct? If so I think it needs to somehow be updated so it works if the app is closed also. If this is possible?

 

 

Moderator Edit: Clarified subject

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‎01-25-2023 20:32

‎01-25-2023 20:32

Hi @Paddypiob  - it should work whether the app is in foreground or not.

 

Just to be sure logout of the app and restart the watch and phone.

 

And check the battery saving feature on the phone in case it is shutting down the app from running in background.

Author | ch, passion for improvement.

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