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Firmware download taking too long

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‎06-30-2018 18:00 - last edited on ‎01-04-2020 20:57 by Moderator Alum

‎06-30-2018 18:00 - last edited on ‎01-04-2020 20:57 by Moderator Alum

My new Versa has been working on down loading the firmwear and syncing for 4 hours. It is at about 40%. Why is it taking so long? How much longer should I wait before returning it to the store for one that works?

 

 

Moderator edit: subject updated for clarity

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‎07-01-2018 06:02

‎07-01-2018 06:02

 hello @MichelleMoose into sure, but it should have been done by now. 

My thought would be to kill the app and restart the update. 

As for how long it should take, that will depend on if your using WiFi or bluetooth. 

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