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Firmware update taking to long to install

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‎06-26-2020 02:52 - last edited on ‎06-27-2020 21:35 by Fitbit Moderator

‎06-26-2020 02:52 - last edited on ‎06-27-2020 21:35 by Fitbit Moderator

I’ve just upgraded to a fit bit versa lite ! Can’t even get started as the update is taking forever !! 2 days now !! Very frustrating 

 

Moderator Edit: Clarified subject

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‎06-27-2020 21:34

‎06-27-2020 21:34

Hi @FranSmith, welcome to the Community Forums!

 

Thanks for bringing this to our attention, I understand how frustrating this matter can be for you. I recommend you to learn more about how to update the firmware version of your Fitbit device with the information that's specified on this help article. Then, please move forward to the troubleshooting steps that are specified on: Why can't I update my Fitbit device? and let me know how it goes. 

 

Let me know if you have any additional questions.

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