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Fit bit versa inaccurate run tracking

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‎09-24-2018 01:34

‎09-24-2018 01:34

My fit bit versa is very hit and miss when tracking running both on the treadmill and out on the street. Yesterday I ran 14km with a running group and it only tracked 8km and today it only showed half of the distance on the treadmill. Does anyone have any tips to help? I’m marathon training and it’s very frustrating! Thanks in advance 

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2 REPLIES 2

‎09-25-2018 10:36

‎09-25-2018 10:36

@Lucy2510 Welcome! It's good that the community is growing! Sorry to hear that your Versa isn't detecting all your distance. Your Versa will use the steps detected times the stride length (based on the height you entered on your personal information) to calculate the distance. It is common to grab the handrails and this will impede your Versa from detecting the movement. Try to avoid this so all your steps are counted and have a better distance calculation. If you wish you can calculate the stride length. 

 

Let me know how it goes!

Alvaro | Community Moderator

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‎09-25-2018 14:49

In response to AlvaroFitbit

‎09-25-2018 14:49

This doesn’t really help with running outside though sadly. Sometimes it tracks correctly and others it doesn’t, very inconsistent

Sent from my iPhone
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