05-13-2020 13:13
05-13-2020 13:13
I recently had my Fitbit Versa 2 replaced under warranty service. Since setting up the new device, the Fitbit today app only shows Steps, Heart Rate, and Active Hours. The Settings Menu only shows these 3 options. I do not see Water Intake, Calories, or any of the other facets that I saw on my other device.
My Wife and I have spent time going through all Settings menus looking for where to enable these features, but I cannot find it listed anywhere. TO be clear I do have calories and water all setup within the Fitbit App on my phone.
Does anybody know where I can enable these options on my Fitbit Today view? Just to reiterate, I have already checked the Settings option at the bottom of the Fitbit Today view, and it only shows me 3 options for things to track with Fitbit Today.
Thank you in advance.
05-13-2020 13:23
05-13-2020 13:23
That is normal. When you get the device, only those 3 stats show in Today. However, they generally appear on their own within a day. I have seen others give a procedure to get them added right away but I forget exactly what that procedure is.
05-13-2020 13:25
05-13-2020 13:25
Thanks for the quick reply. I received the replacement device Sunday and have been wearing it since, so I have had it on for 80+ hours. Is that still normal?
05-13-2020 13:35
05-13-2020 13:35
Sorry, but I really don't remember. The solution might have been to remove the device, than add it back again.
06-08-2020 14:12
06-08-2020 14:12
Did you get a fix for this? I received my replacement versa 2 today and am having the exact same problem!