07-16-2018 02:11
07-16-2018 02:11
I've just got the Fitbit versa andI am very frustrated. I have repeatedly tried to pair it with my Oneplus2 but it seems that the watch passcode is not matching. My phone is able to detect VErsa and it displays passcode to pair. None of the passcodes match and it always number didn;t match , try again. I also tried to reinstall the application and sign up with a new account but I still face the same issue. I have also tried restarting the fitbit versa, my phone off and on, Bluetooth off and off. Nothing works. But it connects to my old Redmi Phone.
Waste of Buying Versa for Oneplus devices.
07-16-2018 06:09
07-16-2018 06:09
Im afraid I can only see one OnePlus phone on the Supported devices list and it is not the one you have, so I fear you may be correct in saying it wont work. Do you have another device You could use (like a tablet or laptop)?
Helen | Western Australia
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07-17-2018 06:39
07-17-2018 06:39
I also have the versa and oneplus2. They're not compatible! I've had the versa for a couple months now waiting for compatibility. The support staff seemed to think it was the fitbit application that isn't compatible but my old fitbits synced just fine. It's frustrating to buy a $200 device for it to be incompatible..
07-29-2018 14:39
07-29-2018 14:39
You won't be able to install the Versa with your OnePlus 2. If you have another compatible device, you might be able to push through the set-up process. I was able to get mine installed and synced using an old Nexus 7. I sync nightly with my laptop and wireless dongle, but I get no notifications, no custom watch faces, etc.
Since the phone isn't on the compatible list, I guess I can only blame myself... but I've used two other Fitbit devices on my OPT without a problem and didn't think to look because of this. It stinks.
07-29-2018 15:06
07-29-2018 15:06
the "compatibility" list is RIDICULOUS, Android is a platform, as an application you either support Android or you don't, I sync w/ multiple devices w/ my Android phone, not only are there not problems but no other vendor has a "compatibility" list...there are a 1000 Android devices, if this magical list tests 100 of them that lets them drop support for the other 900? come one, this is a software problem ...hire Android developers that know what they are doing.
07-29-2018 15:58
07-29-2018 15:58
I have a oneplus 5T and the strangest thing . But i can pair with my husband's fitbit versa and his phone (LG) can pair with my versa but my phone can't pair with my own versa!!!! I m soooo frustrated! And even more strange... The first time i could pair but when i wanted to install an app, and i noticed it didn't work, i tried installing the versa again and i haven't succeed yet, after more than 10 tries!!!! The weirdest thing ever !!!