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FitBit not working - no green lights, black display face, will not charge

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‎08-28-2020 19:09

‎08-28-2020 19:09

Help! I charged by FitBit Versa yesterday & today it stopped working and show 0% charge. I charged it again today and it ran beautifully for 4 hours. It is now stopped working. I cannot get a display on face & the green lights are not lit on the back. I tried to do a hard set based on feedback in this blog. I held the left button and bottom right button down for 10 seconds, no response. I held all 3 buttons down for 3 minutes, no respond. I tried to charge it again, but it will not even show 0%, just a black display face. I have had this FitBit Versa for approximately 9 months and never had a problem until today. I love this device. Please help me get it working again! Thank you!

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‎08-28-2020 20:13

‎08-28-2020 20:13

I've been having the same problem the past few days. I've even been having to charge my versa 2x a day now because it will not hold a charge anymore after just a year.

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