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Fitbit App Resting BPM not logging

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‎12-13-2018 15:04

‎12-13-2018 15:04

Hello. For some reason, the last three days, the dashboard is not logging my resting BPM. It picks up my heart rate when I am connected, and I can see my resting logged in the versa, but it is not logging on the dashboard or saving for the last three days. I restarted everything, made sure everything was ena ledband I am out of idea. It also decided to erase my active minutes last night, so that was a bonus.

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‎12-13-2018 15:45

‎12-13-2018 15:45

@Miniturtle85 Can you please verify you cannot see the information on Dashboard on Fitbit.com as well as in the Fitbit mobile app? Do other stats sync correctly between your tracker and Fitbit mobile app? Also, could you please share your phone model, phone OS, Versa firmware version and Fitbit mobile app version?

Marrrmaduke | Canada
Charge HR, Blaze, Charge 2, Charge 3, Inspire HR, Versa Lite, Versa SE, Aria

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