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Fitbit App claims I need a parent account??

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‎07-03-2020 12:47

‎07-03-2020 12:47

I purchased my daughter a Fitbit Versa 2 for her birthday and when I loaded the app on her phone it claimed to require a parent account, but she's 23?? How do I fix this???

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‎07-03-2020 13:40

‎07-03-2020 13:40

Did you create a new account for her; maybe put in wrong birthdate saying she was under 13?

Or say it is an Ace 2 instead of a Versa 2, though I think even adults can use an Ace2 if really want to.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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