Fitbit App is not showing the usual data

[Vaaaaaal]

As of this morning my app is not showing the usual data. The ‘sleep’ and ‘time to get active’ tiles are gone and it’s no longer showing my steps at the top, only calories. Any idea how to get it back to how it was before? I haven’t changed anything as far as I know. The only change I made in the app was add a family member/watch for my kid.

TIA!

Moderator edit: updated subject for clarity. 

[Guy_]

Hi @Vaaaaaal - it's possible you are not logged in to the correct account. Click on Steps or something you know should be populated, to check.

If you are in the correct account, if you can, clear the storage cache and force stop the Fitbit App. then logout and login again sometimes it clears it.

Otherwise to correct the change Click on Edit [top right] in the Fitbit App. There you can add the missing tiles and move them around and also the goals in the top part then click done when corrected..

[AndreaFitbit · Accepted solution]

Welcome to the Fitbit Community, @Vaaaaaal. Thank you for letting us know that you haven't changed anything on your app and I'm sorry to hear that it's not showing the usual data.

I noticed that you got in touch with our Support Team and received assistance. 

Thanks for your help @Guy_.

Have a nice day.