08-06-2020 20:25
08-06-2020 20:25
I purchased a new fitbit online, and after a few days of usage, the black screen has now become brown in color.
The default clock has all black screen with while letters, now it has become all brown color.
Can anyone help me with fixing this? I tried to do factory reset but that did not help.
08-06-2020 22:25
08-06-2020 22:25
Fitbit customer support is doing their best, but right now be prepared for longer wait times. Please be patient. Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help. If you email, please know that each subsequent email will put you at the bottom of the queue, which will cause you to wait longer.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
If you prefer an online chat or email, then click for contact options
https://help.fitbit.com/?cu=1
02-16-2021 12:12
02-16-2021 12:12
hi! just wanted to know if you fixed it because I have the same problem