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Fitbit Cant sync and cant transfer HELP

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My Fitbit cannot sync and I have tried turning off my Bluetooth and forgetting the device off my Bluetooth and my Fitbit app and re-sync them and the still won't sync to the app and keeps crashing each time I try to sync. The same thing with the transfering on my laptop music as well. Please Help

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What phone are you using? Is it on the Supported Devices List?

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Helen | Western Australia

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