04-07-2021
01:56
- last edited on
04-07-2021
17:56
by
EdsonFitbit
04-07-2021
01:56
- last edited on
04-07-2021
17:56
by
EdsonFitbit
Hi,
I accidentally deleted the Fitbit Coach app from my Versa 2. Now, I don't find the app in the store. I also do a factory reset ... but the app is gone.
Please help!
Best regards
Kay
Moderator edit: updated subject for clarity
04-07-2021 17:56
04-07-2021 17:56
Thank you for visiting the Fitbit Community, @Guckuck.
Thanks for the information provided.
The Coach app is no longer available in the App Gallery. Existing Fitbit users with the Coach app installed will continue to have access to the app on their device but if it's uninstalled, it will no longer be possibile to reinstall it.
To access Fitbit Coach we recommend visiting coach.fitbit.com.
See you around.
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04-08-2021 02:52
04-08-2021 02:52
Is there a reason for this decision? Is it possible to sideload the app? It is very sad.
04-08-2021 14:03
04-08-2021 14:03
Thanks for your response, @Guckuck.
At the moment, we haven't been informed about the reason for this decision. If there is any update it will be communicated as soon as possible.
We recommend downloading apps and updates from official Fitbit sites only.
If you have any other question, please don't hesitate to contact us back.
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05-26-2023 14:40
05-26-2023 14:40
Could Fitbit ever have the thought of bringing or reconsideration of bringing this back?