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Fitbit No Longer Working After Swimming in Ocean

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‎08-15-2019 08:47 - edited ‎08-15-2019 08:49

‎08-15-2019 08:47 - edited ‎08-15-2019 08:49

I have always worn my Fitbit swimming, and recently I wore it in the ocean for the first time and it I instantly died when it was fully charged. I took it home and tried charging it, and now the screen is just blue. The reason why I bought this was because it was water resistant up to 40 meters! 

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‎08-15-2019 12:58

‎08-15-2019 12:58

Hi @Sabes98. Sorry to hear about what happened to your Versa. But according to the spec sheet, the Versa is water resistant in pools, not the ocean. You can try contacting Support. Maybe they have an idea on how to reverse the damage.  

 

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