12-05-2019 13:41 - edited 01-09-2020 11:55
12-05-2019 13:41 - edited 01-09-2020 11:55
Fitbit Update: 1/9/2020
Hey, Versa Smartwatches family!
I hope everyone is enjoying the start of the New Year. Before the holidays, we released this firmware out to 100%.
If you still don't see the update for Fitbit OS 4.1 (70.7.14) because it's brand new or perhaps was gifted to you for Christmas, please continue syncing the watch and make sure you have all-day sync turned on. You will soon after see the banner prompting you to update to this firmware.
Thanks for your patience and hope you continue enjoying this update!
Fitbit Update: 12/5
Hi, Versa Smartwatches family!
We’re excited to announce the release of Fitbit OS 4.1 (Firmware Version: 70.7.14).
We've begun releasing this new firmware to customers. This is a progressive rollout which means everyone will receive it at different stages until it has been completely released to all users. We roll out releases in phases as a cautionary measure so that we can monitor performance closely and make adjustments if needed.
*Firmware releases are not distributed based on region or location and can reach anyone no matter where you reside. We do not recommend performing a factory reset to force the update to your device as your data will be lost and you may not get the update. Please be patient and wait until you see the update banner inside of the Fitbit app to begin the firmware download.
WHAT’S NEW AND FIXED
The update includes a variety of new features and enhancements, including:
Smart wake: Smart wake will gently begin to wake you with subtle vibrations during the optimal part of your sleep cycle (during light or REM) within a 30 minute window prior to your pre-set alarm. This allows you to wake up feeling refreshed.
Clock face switcher: You will now be able to store up to five clock faces right on your device and quickly change from one to the other using the new clock face switcher.
On-wrist Sleep Score: The score will now be available in the on-device dashboard that can be accessed by swiping up from the clock face. You can still see it alongside your sleep data within the Fitbit app after you sync.
Exercise app improvements: The redesigned Exercise app will now display all 20 workouts in a new streamlined list on your wrist.
Battery notification: When your battery is running low, a new feature will automatically disable notification vibrations and if on, the always-on display on Versa 2 to preserve your battery life.
Agenda app: A new Agenda app allows you to see your calendar right on your wrist.
For more information on the new features included in Fitbit OS 4.1 check out this article. You can also check out our press release.
HOW DO I UPDATE?
Step by step instructions for updating your Versa/Versa 2 can be found here.
To update Versa Lite Edition, leave on all-day sync and let the Fitbit app run in the background on your phone. When the update is ready, you’ll see a notification in the Fitbit app.
If you run into any trouble updating your Versa, Versa 2 or Versa Lite, I recommend reviewing these troubleshooting tips. If you have any issues after completing the update, when in doubt, try a restart on the watch.
How to restart your watch:
We appreciate your patience while we work to roll this out to everyone.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
12-06-2019 05:35
12-06-2019 05:35
Same here. Now after doing a factory reset this morning, my Versa will not even turn on in the charging dock. It is completely dead.
12-06-2019 06:21
12-06-2019 06:21
I got the update this morning. The process went smoothly on my OG Versa but I think the Fitbit app needs an update. Adding watch faces was glitchy, really glitchy.
12-06-2019 06:31
12-06-2019 06:31
@megatomic I can definitely relate to that and know at least one other person that had difficulty with the clock faces.
12-06-2019 06:58
12-06-2019 06:58
Added a clock face. When trying to switch from one to another on the phone app, it just hangs on "switching".
After a (long) while a message comes up, "Some applications did not finish installing. Do you want to continue installing them now?
Get returned to the Clocks screen with more "switching"..... Then: "Unable to install. Install failed, please try again later."
Now I'm stuck with a watchface I don't want to use.
12-06-2019 07:00
12-06-2019 07:00
I couldn't get the watch face to finish installing from my phone (Pixel 2 XL) but after restarting my watch I went into the Clocks app and selected the watch face that was hung up (the stock face believe it or not) and the process finished. The error went away in the Fitbit app on my phone and all is well now.
Later today I'l muster the courage to try to install 2 more watch faces and see how it goes.
12-06-2019 07:01
12-06-2019 07:01
@kenorian try what I did. LMK how it goes for you.
12-06-2019 07:03
12-06-2019 07:03
@SunsetRunner hold the left and lower right button together until it turns on. It should work.
12-06-2019 07:06
12-06-2019 07:06
Thanks!!! That worked 🙂
12-06-2019 07:08
12-06-2019 07:08
Awesome, glad to hear it. 😎
12-06-2019 07:43
12-06-2019 07:43
Megatomic, I tried this many times yesterday and today. Not a fix all solution. At this point My Fitbit will no longer even turn on in the charging dock. It is just dead.
12-06-2019 07:54
12-06-2019 07:54
a tip for the modes here
you might want too add 35.70.7.14
other wise if you dont had the 35 you will confuse every one and they will think there other update coming
12-06-2019 07:55
12-06-2019 07:55
Updated yesterday afternoon and as of today I have had ZERO issues. Update works great and I LOVE LOVE LOVE being able to store and change watch faces right from the Versa 2. I've had no issues with battery drain or anything else. So far so good. Fingers crossed.
12-06-2019 07:57
12-06-2019 07:57
Probably x.70.7.14 as the first number of my version is 32 not 35.
12-06-2019 07:59
12-06-2019 07:59
@SunsetRunner I had to hold the buttons for like 30 seconds to get it turn on this morning after my update and I powered off the watch. I was having an issue with loading watch faces...
How long did you hold the buttons?
12-06-2019 08:00
12-06-2019 08:00
may be mind might have a newer build number then your dos ? that odd has mind is 35.70.7.14
12-06-2019 08:02
12-06-2019 08:02
@snow755 which watch do you have? Mine is an original Versa. Maybe you have a newer device like a Versa Lite or Versa 2?
12-06-2019 08:05
12-06-2019 08:05
i have Versa 2 i love this watch
12-06-2019 08:07
12-06-2019 08:07
@snow755 that explains why the first group is different. And I love my OG Versa also.
12-06-2019 08:08
12-06-2019 08:08
I just bought this Fitbit Versa light on Saturday and updated it yesterday and this update already messed up my Fitbit... having bad experience now. The steps are not calculating when I walk and the calories seem off.... this is needs to be fixed. It’s a brand new Fitbit.
12-06-2019 08:09
12-06-2019 08:09
Fitbit has a number?? I can’t seem to find it. I need to call