Fitbit OS 4.1 - Firmware Release (70.7.14)

[AlessFitbit]

Fitbit Update: 1/9/2020

Hey, Versa Smartwatches family!

I hope everyone is enjoying the start of the New Year. Before the holidays, we released this firmware out to 100%.

If you still don't see the update for Fitbit OS 4.1 (70.7.14) because it's brand new or perhaps was gifted to you for Christmas, please continue syncing the watch and make sure you have all-day sync turned on. You will soon after see the banner prompting you to update to this firmware.

Thanks for your patience and hope you continue enjoying this update! 

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Fitbit Update: 12/5

Hi, Versa Smartwatches family!

We’re excited to announce the release of Fitbit OS 4.1 (Firmware Version: 70.7.14). 

We've begun releasing this new firmware to customers. This is a progressive rollout which means everyone will receive it at different stages until it has been completely released to all users. We roll out releases in phases as a cautionary measure so that we can monitor performance closely and make adjustments if needed. 

*Firmware releases are not distributed based on region or location and can reach anyone no matter where you reside. We do not recommend performing a factory reset to force the update to your device as your data will be lost and you may not get the update. Please be patient and wait until you see the update banner inside of the Fitbit app to begin the firmware download.

WHAT’S NEW AND FIXED

The update includes a variety of new features and enhancements, including: 

• Smart wake: Smart wake will gently begin to wake you with subtle vibrations during the optimal part of your sleep cycle (during light or REM) within a 30 minute window prior to your pre-set alarm. This allows you to wake up feeling refreshed. 

• Clock face switcher: You will now be able to store up to five clock faces right on your device and quickly change from one to the other using the new clock face switcher.

• On-wrist Sleep Score: The score will now be available in the on-device dashboard that can be accessed by swiping up from the clock face. You can still see it alongside your sleep data within the Fitbit app after you sync.

• Exercise app improvements: The redesigned Exercise app will now display all 20 workouts in a new streamlined list on your wrist. 

• Battery notification: When your battery is running low, a new feature will automatically disable notification vibrations and if on, the always-on display on Versa 2 to preserve your battery life. 

• Agenda app: A new Agenda app allows you to see your calendar right on your wrist. 

For more information on the new features included in Fitbit OS 4.1 check out this article. You can also check out our press release. 

HOW DO I UPDATE?

Step by step instructions for updating your Versa/Versa 2 can be found here. 

To update Versa Lite Edition, leave on all-day sync and let the Fitbit app run in the background on your phone. When the update is ready, you’ll see a notification in the Fitbit app.

If you run into any trouble updating your Versa, Versa 2 or Versa Lite, I recommend reviewing these troubleshooting tips. If you have any issues after completing the update, when in doubt, try a restart on the watch. 

How to restart your watch:

1. For Fitbit Versa, press and hold the back and bottom buttons until you see the Fitbit logo on the screen. For Fitbit Versa Lite/Fitbit Versa 2, hold the back(left) button for 10 seconds.
2. Let go of the buttons.

We appreciate your patience while we work to roll this out to everyone. 

[Bokieman]

My experience has been the same.  Worked fine for over a year with my Samsung S9+.  After update, will not sync properly and won't pair.  Very frustrating!  I am very disappointed in the response (or lack thereof) from Fitbit.

[workinout]

I agree I had no issues with my Samsung S10e, now the A10e that's the one
I'm having issues with

[Beezy1978]

you are forgetting those of us who have updated and everything is going swimmingly.

Most ppl have no issues. There are literally MILLIONS of Versa’s, Ionics, and V2’s out there. Most of them are perfectly fine. 

Im sad You are having problems but please realize you are in the solutions forum, where only ppl with problems tend to go. 🤷🏻‍:female_sign:

[mconnell1]

@Breezy1978  You may be right.  You and others (with I suspect newer versions of the Versa) may not be having problems.  But, keep in mind that if Fitbit does not support older versions as they do updates, eventually you may find yourself in our situation.  Do you really want to be at risk of having an update put your expensive devise out of commission because it is over a year old and out of warranty?  Before I invest in another Fitbit product I want to know if they plan to support older versions or not.  Fool me once, shame on you.  Fool me twice, shame on me.  At the very least I would refrain from installing any updates if your watch is more than a year old, because it appears they do not test the updates effectively on the older versions.

[LizzyFitbit · Accepted solution]

Hi everyone! I just wanted to thank you all for your participation in this thread.

Since the majority of Versa series users have successfully updated to Fitbit OS 4.1 (70.7.14), we have decided to close this topic from further comments. 

If you still have not updated your Versa to OS 4.1, check out this help article for how to update your device. Please complete this update so that you're prepared for the next release. 

If you are experiencing an issue with your Versa unrelated to the firmware-up process, I invite you to start a new topic on the Community Help Forums or find a related topic. 

Thanks for all your feedback and contributions on this thread. We're looking forward to bringing you all the next Fitbit OS update!