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Fitbit Pay - American Express Canada

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‎09-22-2019 09:29 - last edited on ‎09-24-2019 17:11 by

‎09-22-2019 09:29 - last edited on ‎09-24-2019 17:11 by

American Express is a supported financial institution, per the FitBit Pay information. However, when I try to add an American Express card to my FitBit pay profile, I keep getting a message: “Uh oh. Looks like we don’t support this card for use with FitBit Pay.”  I am in Canada. Anyone else have the same problem or a solution?

 

 

Moderator edit: subject for clarity

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‎09-24-2019 17:09

‎09-24-2019 17:09

Welcome to the Fitbit Community, @ParadiseBill. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the error message you receive when trying to add an American Express card to the Wallet. Thank you for letting me know that you are in Canada. I recommend confirming if your card is on the supported list for your country. 

 

You can find more information about Fitbit Pay in this help article: What should I know about Fitbit Pay? 

 

I'll be around. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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