help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Pay, credit card options are very limited

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-06-2019 12:13 - last edited on ‎01-07-2022 16:26 by Moderator Alum

‎01-06-2019 12:13 - last edited on ‎01-07-2022 16:26 by Moderator Alum

Very frustrated that I upgraded and paid more for the special edition so that I could use Fitbit pay, only to realize after setting up my "wallet" that my credit card options are very limited and that it doesn't accept basic Mastercard or Discover credit cards.  I'm hoping they add Mastercard and Discover to Fitbit pay asap!

 

 


Moderator edit: subject updated for clarity

Best Answer
Labels:
3 REPLIES 3

‎01-06-2019 13:09

‎01-06-2019 13:09

@julieh5boys  -- it is not so much the card but the bank that is the problem. If your bank is supported, most likely the card that you have from your bank (that probably already has a NFC contact-less payment chip already) is supported. Usually that is Visa and MC. Discover is probably on the global way out anyway. 

Best Answer
0 Votes

‎01-06-2019 14:15

In response to lenny4d

‎01-06-2019 14:15

I have a citi double cash mastercard, and that one doesn't work...hopefully it'll get added........

 

Best Answer
0 Votes

‎01-06-2019 14:31

In response to julieh5boys

‎01-06-2019 14:31

The list is here: https://www.fitbit.com/fitbit-pay/banks

Most people just get a card from a participating bank to make things work. It's silly but that's how to get things done, the fast way.

Best Answer
0 Votes