help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Pay doesn't support my card

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-19-2022 14:33 - last edited on ‎01-28-2022 07:32 by Fitbit Moderator

‎01-19-2022 14:33 - last edited on ‎01-28-2022 07:32 by Fitbit Moderator

I had a message when trying to pair my card on my Vera 2 saying it doesn’t support the card what does thsi mean? 

 

Moderator Edit: Clarified subject

Best Answer
Labels:
0 Votes
1 BEST ANSWER

Accepted Solutions

‎01-19-2022 15:08

‎01-19-2022 15:08

Not all cards are supported;  I think it requires cooperation with the issuing bank.

See Banks & Transit Supporting Fitbit Pay™ 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
2 REPLIES 2

‎01-19-2022 15:08

‎01-19-2022 15:08

Not all cards are supported;  I think it requires cooperation with the issuing bank.

See Banks & Transit Supporting Fitbit Pay™ 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎03-15-2023 06:57

In response to JohnnyRow

‎03-15-2023 06:57

The list is not accurate.

Wells Fargo is listed as a participating bank, but I got the message that Wells Fargo is not supported. The Fitbit Pay link also says that Trimet, my local Portland transit, can be linked. That is incorrect. The Fitbit app says "Available in Taiwan only." 

I wish Fitbit would update it and not offer "Features" that aren't really available to most users.

 

Best Answer
0 Votes