Fitbit Pay isn't working on my Versa 3

[Kiraselen]

Trying to use wallet pay but says my watch is unstable and to factory reset?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @Kiraselen. Welcome to the Community Forums. Thanks for the details provided in your post. 

If you haven't done so yet, I'd recommend checking this help article What should I know about Fitbit Pay?

If the above doesn't work and you still get the error message, please attach a screenshot/photo of it so we can go from there. In order to add a photo to your reply please: 

• When you're in the reply page, click on the Insert Photos icon (the little camera). 
• Then, click on the Choose File in the middle of the grey window that will pop up. 
• Search for the photo on your computer or phone and click on Open.
• Once the image shows up in the grey windows, select the size and the position and click on Done.

Hope that helps.