06-30-2023
15:00
- last edited on
07-01-2023
10:12
by
MarreFitbit
06-30-2023
15:00
- last edited on
07-01-2023
10:12
by
MarreFitbit
Watch says no cards in wallet, app shows two cards but won’t sync. What’s
Moderator Edit: Clarified subject
07-01-2023 10:19
07-01-2023 10:19
Hi there, @10Amicus. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 3.
Have you tried removing the cards and add them again? For instructions, see How do I remove a card from my Fitbit device?
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07-04-2023 23:11
07-04-2023 23:11
Hi Maree, unfortunately not. It took ages to delete the cards however they cannot be reloaded and I get a message saying there was an error and to contact Fitbit Support. Where to from here?