09-29-2021 06:39
09-29-2021 06:39
For the last few days i have noticed that my fitbit Versa 2 screen was becoming fuzzy and kept glitching. This morning i noticed the screen completely black, so i have reset my fit bit - for around 5 minutes this fixed the issue, then the screen started glitching again and went completely black. This has happened over 5 times today - Each time i restart the glitching of the screen gets worse. Please help!
09-29-2021 09:47
09-29-2021 09:47
Hi, @EmilyRose25! One last thing to try and then sounds like it's time to contact Fitbit Support. I would suggest trying a different clock face and seeing if it changes anything. Good luck!
MakMak | Community Council
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09-29-2021
18:08
- last edited on
06-25-2024
12:48
by
MarreFitbit
09-29-2021
18:08
- last edited on
06-25-2024
12:48
by
MarreFitbit
@MakMak Nice to see you here. Thank you for your help.
@EmilyRose25 A warm welcome to the Community! Thank you for your report.
As our friend MakMak recommended you, you could try changing the clock face: How do I change the clock face on my Fitbit device?
If this doesn't help, please give us a call or chat with us. Click here to get connected.
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
09-29-2021 18:12
09-29-2021 18:12
09-29-2021
18:19
- last edited on
06-25-2024
12:48
by
MarreFitbit
09-29-2021
18:19
- last edited on
06-25-2024
12:48
by
MarreFitbit
@Tressa2420 Nice to see you around. Thank you for your report and efforts.
As you already tried the recommended steps, please have a chat with us or give us a call. Click here to get connected.
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
09-30-2021 02:55
09-30-2021 02:55
Juan the click here live chat is nit connecting???
09-30-2021 02:56
09-30-2021 02:56
Sorry not connecting
09-30-2021 09:33
09-30-2021 09:33
09-30-2021
17:31
- last edited on
06-24-2024
07:48
by
MarreFitbit
09-30-2021
17:31
- last edited on
06-24-2024
07:48
by
MarreFitbit
@Nitiphong Nice to see you back! Thank you for your update. I'm glad that everything is working fine again.
@Tressa2420 Thank you for your messages. Do you receive any error message? If so , what does it say?
If you still have difficulties to contact Support, have you tried to contact them over the Fitbit app?
Please tapp on your profile picture>Help & Support>Contact support.
See you around.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.