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Fitbit Versa 2 accessory band discomfort

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‎01-12-2020 11:02 - last edited on ‎01-18-2020 10:22 by Moderator Alum

‎01-12-2020 11:02 - last edited on ‎01-18-2020 10:22 by Moderator Alum

Hello has anybody else had problems with there fitbit straps? I have not been wearing mine long but I have a horrible rash on my wrist?

 

 

Moderator edit: subject updated for clarity

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‎01-18-2020 10:21

‎01-18-2020 10:21

Hello @Gembo84, welcome to the Fitbit Community forums. 

 

Thank you for all the details that you've provided regarding the discomfort you've experienced with the Versa 2 accessory band. 

 

I've sent your information to the Customer Support team for further assistance with this, but was informed that you already have a case created or that you already got in touch with them. I hope everything goes well. 

 

In addition, make sure to follow all the recommendations available here as well: Wear & Care Guide. 

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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