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Fitbit Versa 2, arrived but no charging cradle

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‎02-16-2020 14:14

‎02-16-2020 14:14

I have recently opened the box with my new Fitbit Versa 2 and am trying to set it up. The instructions say to place the watch in the cradle to set it up. However, the watch came only with a cord but no cradle. The picture on the box shows the only accessories are a cord and an extra band. Do they expect that the buyers already have a charging cradle? I purchased this from QVC but I haven't noticed anyone else having an issue with this. Just wondering if this is going to be another purchase to make before I can set the watch up.

Thanks for any help.

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‎02-16-2020 15:21

‎02-16-2020 15:21

The cradle is at the end of the charging cord.  They are not separate pieces.

This is what is should look like.  If this is not what you received, I suggest contacting the seller.

https://www.fitbit.com/us/products/accessories/versa2-charging-cable

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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