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Fitbit Versa 2 battery draining in hours. How I spent my day documenting this problem.

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‎05-02-2021 09:04

‎05-02-2021 09:04

I am one of the people who have had an issue with their Fitbit Versa 2 battery draining over the span of a couple of hours.  As most of the other people have reported, their Fitbit was working fine on Thursday.  By Friday, many of us noticed that there were problems.  Yesterday, I had to charge my Versa 2 four different times, and it still didn’t have enough juice to make it through the night.  I woke up on Sunday, May 2, 2021at 1:45 A.M. to a completely dead Fitbit.  I put it on the charger and set my alarm for 2 hours.  At that time, my fitbit registered that it was fully charged (100%).  Here is a breakdown of just how much my battery drained over a period of 6 hours.  By my calculations, the battery lost 84% of its charge in six hours. 

 

Date       Time         % Charge Remaining
5/2/2021 3:45 A.M. 100%
5/2/2021 3:57 A.M. 97%
5/2/2021 7:50 A.M. 37%
5/2/2021 8:10 A.M. 34%
5/2/2021 8:15 A.M. 33%
5/2/2021 8:31 A.M. 30%
5/2/2021 8:51 A.M. 28%
5/2/2021 8:56 A.M. 27%
5/2/2021 9:05 A.M. 25%
5/2/2021 9:18 A.M. 21%
5/2/2021 9:21 A.M. 20%
5/2/2021 9:27 A.M. 19%
5/2/2021 9:43 A.M. 17%
5/2/2021 9:45 A.M. 16%
5/2/2021 9:45 A.M. put on charger

 

This isn’t right!  I haven’t changed any of my settings or clock faces in months.  I also haven’t played any of the music loaded on my watch for about a year.  Everything on my end has been the same for quite some time.  I have only had this Versa 2 for about 18 months.  It baffles me that a $200.00 watch is so disposable.  Honestly, I can’t afford to buy a Fitbit every year.  It seems strange that so many people are having an identical problem, but Fitbit is being strangely silent about the issue.  I will continue to track of my battery drainage issues, and post them to this forum.  

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23 REPLIES 23

‎05-06-2021 07:17

‎05-06-2021 07:17

Agree, that Fitbit is strangely quiet about the issue. After the update my heartrate monitor stopped working and I was having to charge it more often. Customer Support walked me through the reset process. It didn't help. In fact, it made it worse. I was having to recharge every couple hours then it died all together on April 27th. It's less than 2 years old and all Fitbit offered was a 35% discount on FULL RETAIL  price. They won't even let me apply the discount to the current sale price. No one expects to replace a $200 watch every year or so. Fitbit needs to address this issue more appropriately and more fairly. So disappointed. 

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‎05-06-2021 08:03

In response to KayeDee

‎05-06-2021 08:03

Yeah, I had two Fitbit oldies die shortly after a year. That soured me on Fitbit for quite a while. They weren’t as expensive as my Versa 2, but when you consider that all they were doing at the time was counting steps.....it was expensive because you could pick up a pedometer for about $20.

I had heart surgery 4 years ago and bought a Charge 2 to keep track of my heart rate. The Charge 2 is still going strong, I use it when I charge the Versa 2 and if I am going some place that I don’t want to wear an oversized watch.

I bought a 3 year square trade warranty for the Versa 2. It will be interesting to see what happens if Fitbit doesn’t resolve this battery issue and I try to make a claim for it. I think that it stinks to have to disable features that I use, just to keep a decent charge. I will probably look elsewhere when I have to buy a replacement watch. I would really like to have an Apple Watch, but I use android phones, and the watch doesn’t connect with an iPad.

I don’t mind paying for a good watch, but I want it to last. The thing that sucks is that I really like this watch, and the Fitbit community. The main problem with Fitbit is Fitbit.

Kim

Sent from my iPad
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‎05-06-2021 10:55

In response to Guy_

‎05-06-2021 10:55

I am experiencing the exact same thing, restarted my watch and reverted the clock screen from a newer SpO2 Fitbit version to a previous Fitbit version. It has not changed a thing. 100% battery at 7:00 a.m., 3% battery at 1:45 p.m.

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‎05-06-2021 12:03

In response to RLFD

‎05-06-2021 12:03

I changed from the sp02 to a completely different watch face and it’s fixed my issues- charged yesterday and have had my Bluetooth on since- down to 71% so it’s much improved. 


Sent from Yahoo Mail for iPhone
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