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Fitbit Versa 2 battery life

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‎08-03-2021 22:52 - last edited on ‎08-04-2021 04:41 by Moderator Alum

‎08-03-2021 22:52 - last edited on ‎08-04-2021 04:41 by Moderator Alum

Hi, I have been a loyal Fitbit fan for many years.

2 years ago I purchased the Versa 2, mainly to upgrade from my Surge, which I loved.

How disappointed today am I to find that I am charging my Versa 2 which I paid £150 for every day.

When I naively looked around to change the battery found out that I couldn't, and the only option open to me was to throw this lovely watch away !!!!!! OMG...in the world today this cannot be eco friendly.....please tell me you have evolved as a company and there is a way to replace the battery...if not I will not only not buy another Fitbit, but I will not recommend this product going forward...

 


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‎08-04-2021 04:45 - last edited on ‎11-24-2024 05:46 by Fitbit Moderator

‎08-04-2021 04:45 - last edited on ‎11-24-2024 05:46 by Fitbit Moderator

Hello, welcome to the Fitbit Community forums, @SandraR108. 

Thank you for sharing all this information about the trouble you've been experiencing with your Versa 2 watch. 

As you mentioned earlier, unfortunately it's not possible to replace only the battery of the Versa 2. The battery can last up to 6+ days; because battery life is affected by use and other settings, actual results may vary. Keep in mind that if you turn on always-on display, Versa 2 has a battery life of up to 3 days. 

Before considering other options, please make sure that you've followed the steps provided in this article to extend the battery life of your watch. In addition, try to perform a restart following the steps listed here, this has been useful for other users experiencing the same inconvenience. 

If you continue to experience the same inconvenience, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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