03-10-2024 14:02
03-10-2024 14:02
Hi there. I have been having issues with my Fitbit Versa 2, which I rely on with my daily runs, and other exercise, to provide me with data on my heart rate, oxygen levels at sleep, activity zone, etc. About two weeks ago, some of these stopped showing new data (see pic below), while other data still works (step count, distance, calories used). I still have my premium membership so nothing should have changed. How do I fix this? I’ve tried a reboot, as well as a factory reset but neither worked.
03-10-2024 16:58
03-10-2024 16:58
I have noticed issues as well and now I can't get active hours to correct. It it not adjust to DST ? This is frustrating!
03-10-2024 18:23
03-10-2024 18:23
@MPacknick Hi. @LZeeW has posted a couple time in other threads, that this happens every daylight savings, and should be fine tomorrow.
03-11-2024 14:41
03-11-2024 14:41
Hello @Bvs55 and welcome to the Community. Your screenshot didn't come through. Can you try again, please?
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.