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Fitbit Versa 2 heart rate stuck

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Recently my watch has been getting stuck at random heart rates. It stayed stuck until I reset the watch. I've reset the watch 4 times only for it to work for a short time then freeze again. I've cleaned the sensor as instructed on this site. I have even done a full factory reset, which worked slightly longer than just turning off then back on again but still after about 4 hours it froze up again. I have found no solution to this and seen this same complaint posted elsewhere. If anyone has a solid solution I'm willing to listen.

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1 REPLY 1

Welcome to the Fitbit Community, @Br0metheus.

 

Thank you for the information provided and for trying to resolve the issue with your Fitbit Versa 2 before contacting us.

 

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

See you around.

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