My Versa 2 is dead, it has stuck into an infinite loop and keeps showing the dreaded Fitbit Logo every now and then. I have tried all the tantrums multiple times like
1. Holding onto the button and then restarting.
2. Changing the clock face.
3. Uninstalling and reinstalling Fitbit App.
4. Restarting the mobile device.
5. Drain out Fitbit watch battery and then charge it back and retry.
6. Contacted Fitbit Chat help retried all the above. But it doesn't help.
Customer care only came up with an email saying it's out of warranty buy new and take 30% discount. To me it sounds like a cheap trick to make the customer keep buying Fitbit devices. I have bought 4 Fitbit devices for my family till now. This watch we have used very sparingly, and it just got into this boot loop by itself without us even touching it or playing around with it. So, if such are the Fitbit devices quality that they will become dead by themself Fitbit should name them as self-destructive watches that die by themself after a less than normal use in a couple of years and force the user to buy new. I would think twice before buying another Fitbit device in future and would like to avoid it, to save myself from getting in the same situation again.
Beware of Fitbit!!
