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Fitbit Versa 2 isn't tracking my sleep

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‎02-26-2025 11:16 - last edited on ‎02-26-2025 16:33 by Fitbit Moderator

‎02-26-2025 11:16 - last edited on ‎02-26-2025 16:33 by Fitbit Moderator

So my fitbit quit tracking sleep, heartrate and other things around January 1st. Any ideas why and can this be fixed?

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‎02-26-2025 16:27

‎02-26-2025 16:27

Hello @LReilly01, welcome to the Fitbit Community forums.

Thank you for providing the details regarding your Versa 2. I've been informed that you were able to get in touch with the Customer Support team, please feel free to contact them back if there is any concern or additional question. 

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‎02-26-2025 17:54

In response to EstuardoFitbit

‎02-26-2025 17:54

Yes and they were not any help!Sent from my Verizon, Samsung Galaxy smartphone
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