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Fitbit Versa 2 no longer accurate

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I've had my Vesras 2 for a couple of months now, and recently, it has been a pain to look at my workouts due to how inaccurate the heart rate is. According to my original versa, my heart rate gets to be around 170 when I'm doing my mountain biking. However, my versa 2 claims that the heart rate is around 80 and continues to hover over that range all day, even when I'm not working out. I've done every possible thing I can think of, and before you comment:

  • NO, sweat is not the problem
  • NO, placement on my wrist is not the problem
  • NO, heart rate tracking is not off and I've tried 4 different wrist placements, it is the VERSA 2 that is the problem, my versa 1 still accurately displays the heart rate.
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Oh, and no, the Versa is not too lose or too tight on my wrist

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