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Fitbit Versa 2 not showing heart rate after exercise

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‎12-05-2020 12:50

‎12-05-2020 12:50

Hello, 

This seems like a niche issue but after I'm done playing a sport, it shows my zone minutes and calories burned for "intense activity". When I tap on the activity it won't show me any information. Walks or runs show everything just fine.  

Am I missing something? or is this a bug...or...? 
Thanks

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‎12-05-2020 12:53

‎12-05-2020 12:53

I should also mention it doesn't show up on my exercise goals page either. Nor the recent exercises page on the website. 

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