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Fitbit Versa 2 "Data not cleared Sync & try again" message

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‎10-29-2019 03:15 - last edited on ‎10-30-2019 12:08 by

‎10-29-2019 03:15 - last edited on ‎10-30-2019 12:08 by

hi I have newly buy Fitbit Versa 2 

when I ON Versa 2 it's showing a message "Data not cleared Sync & try again"

this is new I didn't connect with any device until now

anyone help me clear this problem

 

 

Moderator edit: subject for clarity

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‎10-30-2019 12:08

‎10-30-2019 12:08

Welcome to the Fitbit Community, @mdthasthakir. 

 

I appreciate your participation in the Forums and sharing the issue with your new Fitbit Versa 2 showing a message "Data not cleared sync & try again". Thank you for providing the additional details. I appreciate your efforts to resolve this and recommend following the troubleshooting instructions from this help article: Why can't I update my Fitbit device? 

 

Let me know if the issue persists, I'll be around. 

 

 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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