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Fitbit Versa 2 stopped working after swimming

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‎08-12-2021 14:53 - last edited on ‎08-12-2021 17:29 by Fitbit Moderator

‎08-12-2021 14:53 - last edited on ‎08-12-2021 17:29 by Fitbit Moderator

Help! 

I've tried to restart by holding the two buttons but it doesn't work 

 

 

 

Moderator edit: format

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‎08-12-2021 17:33

‎08-12-2021 17:33

Hello @Shirleyab. It's great to see you around. 

 

Thank you for the detailed information and for the troubleshooting steps you've followed. At this time, I was able to see that you reached out to our Support Team and they were glad to provide information and assistance. It seems that they are still working on your case and I'd recommend keeping an eye on your inbox since they should get back to you soon. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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