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Fitbit Versa 2 unable to use the touch screen

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‎12-04-2019 00:46 - last edited on ‎12-08-2022 11:14 by Moderator Alum

‎12-04-2019 00:46 - last edited on ‎12-08-2022 11:14 by Moderator Alum

I got my Fitbit Versa in July 2019 and love it but the last week I’m unable to use the touch screen as it doesn’t work. 
I have to reset it then it works but not for long and I’m resetting it about 10 times a day. 

 

 

Moderator edit: subject updated for clarity

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3 REPLIES 3

‎12-04-2019 07:13

‎12-04-2019 07:13

Try a Factory Reset by swiping left to Settings, About, Factory Reset.

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‎12-04-2019 10:14

In response to SunsetRunner

‎12-04-2019 10:14

Hi I have done a factory reset a few times but still the same problem


Sent from my iPhone
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‎12-04-2019 13:19

In response to Mitch49

‎12-04-2019 13:19

Contact Customer Support.

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