Fitbit Versa 2 won’t charge, or sync and no lights

[Bwick]

My fitbit battery went empty. Won’t charge, checked chargers with a friend, still no luck. Won’t sync with phone and no lights at back …

Moderator edit: format. 

[SONIC122]

try holding down the power button for 15 seconds

[AndreaFitbit]

Welcome to the Fitbit Community, @Bwick and thank you for your advise @SONIC122. I'm sorry to hear your Charge 2 isn't working.

I noticed that you already contacted our Support Team and that they already assisted you. 

Keep on visiting the forums.