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Fitbit Versa 2 won't charge

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‎10-24-2023 10:45 - last edited on ‎10-25-2023 10:33 by Fitbit Moderator

‎10-24-2023 10:45 - last edited on ‎10-25-2023 10:33 by Fitbit Moderator

I can't get the versa to charge. I received low battery notice and put it on the charger with no response. What do I need to do?

 

Moderator Edit: Clarified Subject 

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‎10-25-2023 10:32

‎10-25-2023 10:32

Hi there, @tkesting. Welcome to the Fitbit Community Forums. I'm sorry to hear about the issue with your Versa 2.

I can attest that you have already contacted our support staff about this problem, and they are now assisting you. If you have any last questions regarding the result of your case, please don't hesitate to get in touch with them.

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