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Fitbit Versa 2 won't sync with my Mac OS 10

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‎02-25-2020 12:03

‎02-25-2020 12:03

As I'm going through the steps to set up my Fitbit Versa 2, I get to the part where it asks me to pick which Fitbit I'm trying to setup......but mine isn't in the list of Fitbits.......so I'm guessing that I won't be able to?

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‎02-27-2020 13:27

‎02-27-2020 13:27

Welcome to the Fitbit Community, @Julester2. I am sorry for the delayed response.

 

I appreciate your participation in the Forums and sharing the difficulty you're experiencing with setting up your Fitbit Versa 2 with your Mac OS 10. Thank you for your efforts. I would like to advise that you need to use a compatible iPhone, iPad, or Android phone in order to set up and sync your Fitbit Versa 2. For more information, please see this help article: Which phones and tablets can I use with my Fitbit watch or tracker?

 

You can confirm the steps to set up your watch in this help article: How do I set up my Fitbit device?

 

I'll be around if you need further help. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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