Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbit Versa 3 battery not holding

Replies are disabled for this topic. Start a new one or visit our Help Center.

Have had my Versa 3 for slightly over 1 month.  Was great that battery would last from Friday to Friday.  This past Friday - did my usual and charged it to 100% - by Saturday night it was down to 18%.  Did nothing unusual (if anything did less being a weekend) Did not use any apps on it - strickly counting my steps.  Charged it again to 100% - 17 hours later is at 54% (and most of that was sleeping).  I chose Versa 3 for it's battery life versus an Apple Watch.  What is wrong?

Best Answer
3 REPLIES 3

Hi @Tobyjazz0816  - there may have been updates enabling new features or issues. Check the main drainers Snore detecting, SpO2 etc. How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

Best Answer
Unfortunately there has not been an update to my Versa 3 - I do not have
things running in the background - this issue just started happening 3 days
ago. Have read the major issues and nothing helped me. Any other way to
fix this battery? Was working great - i would even take 4-5 days, not 2
days.
Best Answer

@Tobyjazz0816  - Probably best to contact Fitbit Support directly. They may be able to help you test the battery.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

As it is still under warranty, if found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues that may occur.

Author | ch, passion for improvement.

Best Answer