03-21-2022
11:17
- last edited on
12-18-2022
20:17
by
MatthewFitbit
03-21-2022
11:17
- last edited on
12-18-2022
20:17
by
MatthewFitbit
Have had my Versa 3 for slightly over 1 month. Was great that battery would last from Friday to Friday. This past Friday - did my usual and charged it to 100% - by Saturday night it was down to 18%. Did nothing unusual (if anything did less being a weekend) Did not use any apps on it - strickly counting my steps. Charged it again to 100% - 17 hours later is at 54% (and most of that was sleeping). I chose Versa 3 for it's battery life versus an Apple Watch. What is wrong?
03-21-2022 12:30
03-21-2022 12:30
Hi @Tobyjazz0816 - there may have been updates enabling new features or issues. Check the main drainers Snore detecting, SpO2 etc. How to resolve the Major issues causing short battery life.
Author | ch, passion for improvement.
03-21-2022 12:46
03-21-2022 12:46
03-21-2022 23:11
03-21-2022 23:11
@Tobyjazz0816 - Probably best to contact Fitbit Support directly. They may be able to help you test the battery.
Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.
As it is still under warranty, if found faulty it may be better to take it to the shop for a new replacement, rather than accepting a refurbished replacement from Fitbit and dealing with sometimes drawn out return and shipping issues that may occur.
Author | ch, passion for improvement.