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Fitbit Versa 3 displaying a red heart icon on the face, what to do?

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‎09-03-2021 10:17 - last edited on ‎12-18-2022 20:43 by Fitbit Moderator

‎09-03-2021 10:17 - last edited on ‎12-18-2022 20:43 by Fitbit Moderator

Late yesterday, my fitbit decided to start acting up, and I see a red heart icon on the face, the time and date.  And nothing more.  Anyone every see this icon on their watch?  And how do I fix it?  It syncs to my iPhone 12.

 

Moderator Edit: Clarified subject

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‎09-03-2021 10:59

‎09-03-2021 10:59

Make sure you didn't accidentally get into  'Always-on Display' mode.  That gives a simplified clock face view.  It is in Settings on watch.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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4 REPLIES 4

‎09-03-2021 10:59

‎09-03-2021 10:59

Make sure you didn't accidentally get into  'Always-on Display' mode.  That gives a simplified clock face view.  It is in Settings on watch.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-03-2021 11:04

In response to JohnnyRow

‎09-03-2021 11:04

That was it!  Don't know how it got activated but that solved it.  Thanks!

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‎09-03-2021 16:29

In response to jsb1980

‎09-03-2021 16:29

@JohnnyRow Very useful input. 

 

@jsb1980 Welcome to the Fitbit Community. You might want to take a look at the Versa 3 - Product Manual. 

 

Have a good weekend. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎06-23-2022 04:23

In response to JohnnyRow

‎06-23-2022 04:23

If this doesn't work, then what?  Thank you for your help.

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