Fitbit Versa 3 no longer sync for more than 15 hours.

[Umf01]

Help. My fitbit app has not resynced after 15 hours. I removed it from the device, restarted my phone and the versa3 watch, and now it won't sync with the app. Please help. My phone is an samsun galaxy a13. I hope this isn't why. 

[PaulBevan]

Hi, same with my versa 3. I've stopped the app, stopped bluetooth, restarted my Samsung, reset the versa 3, all the usual fixes basically and nothing has worked. I did notice that the phone not connected icon on the versa 3 is there if I stop Bluetooth and does not appear when Bluetooth is on, so the versa 3 can detect the phone, a mystery indeed that to why it won't sync. I also notice that the time is now out by 12 minutes.

[Umf01]

Its now going on for 4 days, and no matter what I do, it will not sync. I called customer support, twice, and both times they told me to wait a few days to see if any update has come up.