Fitbit Versa 3 stopped working after I took it off the charger

[WaychmanAudits]

it went to logo and tried restarting its self many times. now it will not do anything 

Moderator Edit: Clarified Subject 

[Josval]

Happened to mine last week and I can't figure out what to do!! Nor can I figure out how to turn it off

[EstuardoFitbit · Accepted solution]

Hi there, @WaychmanAudits @Josval. Welcome to the Fitbit Community Forums.

@WaychmanAudits I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

@Josval Let me tell you, if you also have a Versa 3, to turn it off you just have to press and hold the button at the left side for around 10 seconds. By doing this your device will restart. 

[Josval]

Mine is a versa 2. I figured out how to restart it and it is working now.
Thanks for your response.

[EstuardoFitbit]

Hi there, @Josval.

I'm happy to hear that the advice provided above was helpful for you, and I took the initiative to flag my post as the Best Answer to assist future users who might be asking the same subject. If you have a moment, I'd like to welcome you to check out our Health & Wellness board, where you may receive helpful advice and support from other users.

[MickeyDonald]

Versa 3 keep trying to come on as in i get fitbit logo for about 10 secs then back to dead tried charging overnight and cleaned Metallica contact point on back of watch.

[EstuardoFitbit]

@MickeyDonald Welcome to the Fitbit Community Forums.

After posting here, I saw that you contacted our Support Team, and they have already given you assistance. Please get in touch with our team once more if you need help any longer or if you have any queries or worries about how your case will come out.