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Fitbit Versa Drains While on Charger

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‎02-26-2022 05:54

‎02-26-2022 05:54

I've had my Versa for about a year now with no problems until recently. I'll put it on the charger at about 50% and after a couple hours on the charger it'll be down below 20%. That's the wrong direction.  Occasionally I can get it back up to 60% but then it goes back down. I'm not sure what the issue is.  Is it the fitbit battery?  Is it the charger?  I've cleaned all connections and restarted the fitbit and this still happens. What's up?

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‎02-26-2022 10:28

‎02-26-2022 10:28

Hi @oikoeco  -  it would seem that it is having difficulty charging.

Try using a computer port and see if the computer recognises the connection [and disconnection].

Someone had difficulty charging but was using a Versa 2 charger which is not compatible.

Author | ch, passion for improvement.

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