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Fitbit Versa Lite face disappeared and went blank

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‎07-10-2020 13:09 - last edited on ‎07-12-2020 15:55 by

‎07-10-2020 13:09 - last edited on ‎07-12-2020 15:55 by

Woke up this morning and my Fitbit versa face was blank. Checked the app, the battery was not dead but deeply distracting as I use it to watch the time & steps throughout the day. Can anyone help ?? Please 😣.

 

 

Moderator edit: subject for clarity

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‎07-12-2020 15:51

‎07-12-2020 15:51

Welcome to the Fitbit Community, @caitnoone.

 

I appreciate your participation in the Forums and sharing that the screen on your Versa Lite went blank.  I appreciate the additional details, I totally understand how you are feeling and I am here to help. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.


Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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